Our Services

Explore our services below or schedule a complimentary call to discover how HospitalityRenu can help you elevate the luxury experience

 

Our Advisory Services

We provide a wide range of consulting services from initial assessments and the development of detailed actions plans to the hands-on implementation of projects and on-going advisory. Depending on your specific needs and goals we can work on one focus area or a combination.

Hotel Guest
Group Discussion
Business Consultation

Elevate your

guest experience

Together we’ll assess your current guest/customer experience and create a hands-on strategy to enhance and elevate experiences.

Topics Include

Build Brand Loyalty and Advocacy

Improve Customer Perception

Increasing Retention and Spending

Bring Valuable New Offers to Market

Continually Evolve and Optimize Experiences

Evolve your

employee experience

Let’s dive into your employee experience to enhance the team experience and identify opportunities for growth and development.

Topics Include

Build Brand Loyalty and Advocacy

Improve Voice of the Employee (VoE)

Create More Authentic Employee Connections

Identify Leadership and Growth Opportunities

Enhance Team Building

Optimize your

business operations

Let’s partner up to solve your business’ toughest challenges and/or develop a hands-on strategy to achieve your business goals.

Topics Include

Create Effective Service Standards

Optimize Existing Platforms

Discover New Value-Added Solutions

Capitalize on Disruptive Change

Improve ROI and Identify Unique Revenue Streams

Want to learn more about our Advisory Services?

Hotel Door Lock

Task Force Assignments

Hospitality Task Force Consultant

Looking for support with  strategic direction in the

absence of a permanent senior hotel leader?

 As a highly experienced Task Force consultant, Robert provides motivational and meaningful management, training and day-to-day support to increase and enhance brand standards, profitability, morale, unity and leadership. Available with nominal notice and flexible timelines depending on the needs and scope of the project. 

 

Specializing In: 

Front desk, room operations & housekeeping 

Staff recruitment, team building & management training 

Improving standards, brand awareness & reputation 

Streamlining operations & increasing profitability

Luxury & Boutique Brands 

Authentic Guest Experience 

Service Touch Points 

Quality Standards 

Guest Survey Programs 

Training, Growth & Development 

Productivity Goals 

Process Improvements

 Recognition and Rewards

 Service Culture 

Service Standards 

Brand Ambassador

Need Task Force Support?

Marble Surface

“Robert is a dynamic and innovative leader who presented to our group of HR professionals in transition. His approach gave new and innovative ways to differentiate in a tight job market. The presentation was very inspiring and left the audience wanting to learn more. I would definitely recommend Robert to any company or group for training and development or to coach individuals to reach their professional goals. He is a true mentor and excellent speaker.”

- JOAN LEARN -
Career Consultant 

Speaking & Workshops

Robert is an award-winning keynote speaker and workshop facilitator available for live events and training, both in person and online. 

 

Whether you’re looking for inspiration, motivation or enhanced team building and leadership, Robert combines his unrivaled knowledge with practical tools and a passion to perform.

 

Topics Include: 

Finding and Keeping Top Talent

Creating Unique Reward/Incentive Programs

Elevating the Guest Experience

Guest Survey Programs

Employee Engagement and Experience

Creating High Performing Teams

Interested in booking Robert as a keynote speaker or workshop host?

Drop us a message with the details or book a time to chat with Robert below.

Looking for something else? Let’s talk.

At HospitalityRenu we believe that meaningful experiences and authentic connections can only be created when you truly understand the needs of your client. Therefore, we prefer to jump on a call with you first so that we can create a bespoke consulting package that is specifically tailored for you and your business.